Responsible Gaming at fbb7

Our Commitment to Safe Play

fbb7 is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. We understand that for a small number of people, gambling can move from entertainment to a problem that affects their daily life, finances, and relationships. We take this seriously.

That is why fbb7 has built a comprehensive suite of player protection tools directly into the platform. These tools are available to every registered player at no cost and can be activated immediately through fbb7 customer support. We also train our support team to identify patterns of play that may indicate a problem, and to respond with care and without judgment.

Player Protection Tools

fbb7 provides a range of tools that allow you to manage and control your gambling activity. All tools can be set up or adjusted by contacting our support team at [email protected]. Once a restriction is applied, it takes effect immediately and cannot be loosened until the specified period expires.

How to Activate These Tools

Requesting any of the responsible gaming tools listed above is straightforward. Simply contact the fbb7 support team and we will set up or adjust the tool on your account within one hour during normal operating hours:

• Email [email protected] with your registered username, the tool you want, and the limit or period you prefer. Support is available 24/7 in English and Bengali.
• Restrictions that reduce access (lowering a deposit limit, activating a time-out, or applying self-exclusion) take effect immediately, with no delay or grace period.
• Requests to increase a limit or lift a restriction are subject to a mandatory cooling-off period (minimum 48 hours for limit increases; full term must expire for time-out and self-exclusion).
• All responsible gaming requests are treated with complete confidentiality. Your request will not affect the status of your account balance or any pending withdrawals.

We encourage every fbb7 player to think about their limits before they start playing — not in the heat of the moment. Setting limits in advance is the single most effective way to keep gambling enjoyable and within your personal budget.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or experience. The signs are not always obvious — many people affected continue to function normally in other areas of life while quietly struggling with gambling. If you recognise any of the following patterns in yourself or someone you know, it may be time to seek help:

If any of these signs feel familiar, please reach out to the fbb7 support team right away. There is no judgment — our team is trained to listen and help. You can also speak to a trusted person in your life, such as a family member or close friend. Taking action early makes recovery much more straightforward.

Tips for Keeping Gambling Safe and Fun

The following guidelines are not restrictions — they are practical habits that experienced players use to stay in control and keep gambling a positive part of their leisure time:

• Set a firm budget before you start and treat any losses as the cost of entertainment — not money you need to win back.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol or substances. Clear-headed decisions lead to better play.
• Take regular breaks during sessions. Stand up, drink water, and check in with yourself — it helps you assess whether you are still playing for fun.
• Only gamble with money set aside for leisure, never with rent money, bill payments, savings, or funds allocated for family needs.
• Do not chase losses. If you have hit your session limit or are down on the day, close the app and come back another time when you are in a better frame of mind.
• Keep gambling balanced with other hobbies and social activities. Spending time with family, watching cricket, or exploring Dhaka's food scene are just as rewarding as any jackpot.

Protecting Minors

fbb7 takes the protection of minors extremely seriously. Our platform is strictly for players aged 21 and above. During the registration process all players must confirm their date of birth and agree to age verification. fbb7 reserves the right to request official photo ID at any stage and will close any account where the player cannot confirm that they meet the minimum age requirement.

If you share a device with younger family members, we strongly recommend using device-level parental control software to prevent access to online gambling platforms. You should also keep your fbb7 login credentials private and never share your password with anyone, including children or other household members who may inadvertently access the account.

Get Help — You Are Not Alone

If you believe gambling is becoming a problem for you or someone you care about, please do not wait. Reaching out early is a sign of strength, not weakness. The fbb7 support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6), and will treat your enquiry with complete discretion and without judgment.